At Fire Notification, we are committed to transparency and protecting the privacy of our website visitors. This policy explains how we collect, use, and safeguard your information when you interact with our marketing website.
1. Information We Collect
We only collect information that you voluntarily provide to us or that is necessary for website functionality:
- Inquiry Data: When you use our “Contact Us,” “Get Started,” or “Coverage Expansion” forms, we collect your name, company name, email address, phone number, department, and industry.
- Technical Data: We automatically collect non-identifying information such as browser type, device type, and usage patterns to ensure our site displays correctly.
2. Third-Party Analytics & User Experience
To provide a high-quality experience and “get the whole picture” of how users interact with our site, we utilize the following services:
- Google Analytics: We use this to analyze aggregate website traffic and visitor trends.
- Microsoft Clarity: We use this for visual heatmaps and session replays to improve site navigation. Note: All sensitive input fields are strictly masked; we do not capture or store any data typed into form fields during these sessions.
- Cookie Management: We use CookieYes to manage your consent preferences. You can adjust your settings or opt-out of non-essential cookies at any time via the cookie banner on our site.
3. Data Separation & Secure Portal
- Marketing vs. Application: This policy applies only to firenotification.com. User accounts, login credentials, and the delivery of property damage leads are managed on a separate, secure platform at https://client.firenotification.com/.
- CRM Integrations: While our platform integrates with HubSpot and Salesforce, these connections are authorized and managed within the secure client portal. This marketing website does not process or store CRM API keys or tokens.
4. How We Use Your Information
The information collected on this site is used exclusively to:
- Respond to your specific inquiries or requests for coverage expansion.
- Provide you with information regarding our services and pricing.
- Improve the performance and layout of our website.
Fire Notification does not sell, rent, or lease your personal contact information to third parties.
5. Contact Information
If you have questions regarding this Privacy Policy or wish to request the deletion of any information submitted through our forms, please contact us:
Fire Notification
4521 Campus Dr #293
Irvine, CA 92612
- Email: sales@firenotification.com
- Phone: (949) 829-1282